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Operating partner for service and trade businesses · $3M–$25M

Revenue is up.
Let's find out why cash and profit are not keeping pace.

TorqueOps works alongside owners and leadership teams to connect cash, job economics, field operations, capacity, systems, and accountability—then turn that operating picture into the next right decision.

Cash conversion Job economics Field capacity Owner dependence One operating picture

The operating reality

The business may have outgrown the way it makes decisions.

01

Cash feels unpredictable

Payroll, materials, and vendors get paid before customers do. Unbilled work and slow collections hide the true cash position.

02

Revenue does not become margin

Total sales are visible, but job types, crews, callbacks, and labor burden tell a different story.

03

Systems do not create one view

Estimating, scheduling, job management, payroll, accounting, and collections operate as separate workflows.

04

Every exception reaches the owner

The team has tools, but decision rights, escalation paths, and management cadence have not kept up.

The Coach's Box for service and trades

See the work, the economics, and the decision together.

01

Film Room

Connect cash, AR, unbilled WIP, pricing, job performance, field workflow, and owner dependence.

Diagnose the constraint
02

Game Plan

Choose whether to fix billing, pricing, utilization, capacity, systems, or accountability first.

Align the tradeoff
03

Box Score

Track cash conversion, job margin, capacity, quoted-versus-actual performance, backlog, and collections in context.

Monitor execution
04

Game Film

Review completed jobs, pricing choices, capacity additions, and system changes to improve the next decision.

Build operating memory

Decisions we help clarify

Make the next tradeoff visible before committing resources.

Signal Decision Evidence
Cash conversion Accept more work, improve billing, or accelerate collections? AR timing · unbilled WIP · payroll and vendor commitments
Capacity Hire a technician, add a truck, or improve utilization first? Backlog · labor utilization · quoted-versus-actual performance
Job economics Which services should be repriced or redesigned? Margin by job type · callbacks · labor burden · materials
Owner dependence Which decisions should stop routing through the owner? Decision rights · escalation paths · management cadence
Film Room case $50K+

recoverable cash and margin opportunities identified

Restoration company · Tri-Valley

Pricing, dispatch, labor, and billing were one problem—not four.

TorqueOps connected the signals into one operating picture, improved forward cash visibility, and established a clearer management cadence.

Read the complete case Client identity withheld. One engagement; results are not guaranteed.

Start with the constraint

Find where value is leaking—and what to fix first.

The Film Room Diagnostic creates the shared operating view required before a broader execution effort.